REVEL SYSTEMS

The point of sale and platform built with your business’ success in mind

Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad.

A Feature-Rich Ecosystem Designed to Get Down to Business

Revel is the premiere choice for every restaurant, quick service and retail enterprise, because it’s more than just a Point of Sale; Revel is an enterprise- grade business management platform that offers managers, franchisees, and corporate leadership total control over all the moving parts of the operation. No other point of sale matches the number of features or integrations of Revel’s platform. From inventory management and omni-channel solutions to CRM and employee management, Revel offers the tools you need and the partnership integrations you need to enhance your service delivery and grow the bottom line.

 

Revel Assistant

Mac4U is proud to be a Certified Reseller for Revel Systems – a feature-rich, iPad Point Of Sale (POS) platform that is transforming the way people do business.

Over the past decade, Mac4U IT Services has earned a reputation as a specialist in POS implementation. As such, we are uniquely positioned to help businesses understand the features and benefits that Revel has to offer, and how they stack up to other POS options on the market.

In addition to equipping customers with Revel, we also offer a dedicated, local-based Revel Support Team that provides technical and application expertise for the product.

Having supported multiple POS systems over the years, we believe that Revel offers the best solutions available in today’s marketplace.

 

Customer Experience

Discounts

Keep your customers coming back with Discounts. Revel’s discount capabilities enable you to create the right discounts for the right customers at the right time.

Offer Any Type of Discount

Create the discounts that work for you. Revel’s robust discount capabilities enable you to set discounts to drive business.

  • Happy Hour Discounts
  • Percentage Discounts
  • Special Group Discounts
  • Dollar off Discounts
  • BOGO Discounts
  • Coupons

Increase Traffic with Happy Hour Discounts

Set happy hour discounts to apply automatically during a specified time and to certain items on your menu. Market your happy hour and welcome in new customers!

Apply Discounts directly from the POS

Easily create and apply discounts in real time from your POS during a transaction. Take a dollar amount off or apply a percentage discount.

Online Ordering

Give your customers the flexibility to order online at their convenience. Get more orders, gain loyal customers, and increase revenue with online ordering.

Maintain Consistency with In-Store Offerings

Simply push menu changes to both online and physical location menu displays. Maintain consistency, and be sure your customers are seeing your current menus.

Build Brand Equity

Customize your online presence to be an extension of your physical business. Build a branded online ordering platform and provide a user-friendly experience.

Seamless Omnichannel

Integrate your online ordering platform with your POS platform. Sync CRM, gift cards, and loyalty program information across your platforms. Recognize your loyal customers whenever and wherever they place an order.

Customer Display System

Engage your customers and streamline checkouts with a Customer Display System.

Capabilities that Empower Your Customers

  • Go green! Allow customers to choose paperless emailed receipts
  • Give customers the power to sign and tip right on the CDS – increasing tips for your employees
  • Show your customers their order as it is entered, improving order accuracy
  • Allow customers to engage with your loyalty program on screen

Customize Your Customer Display

Display dynamic and custom imagery on your Customer Display System. Advertise specials, insert branded imagery and messaging between sales.

Increase Customer Satisfaction

Empower your customers with increased transparency and order accuracy. A CDS enables your customers to see their order as it is entered and provides the opportunity for changes if necessary.

Loyalty Programs

Keep Customers Engaged and Wanting More. Tailor a custom loyalty program that encourages customers to keep coming back.

Customize Your Reward Experience

Design your loyalty program to work for you and your customers. With Revel, take control of your loyalty program and choose how your customers earn:

  • Earn a loyalty point for each transaction
  • Earn loyalty points based on purchase amount
  • Earn loyalty points for specific products

Draw from Data to Delight your Customers

Reward your loyal customers with exclusive offers and promotions. Take insights from your Management Console and Loyalty Program data to develop rewards your customers will love.

Gift Cards

Increase sales, retain old customers, and earn new ones by offering gift cards. With Revel’s POS system, setting up and processing gift cards is easy.

Share the Love

Enable your customers to share your business with friends and family. Loyal customers are your best advocates; empower them to refer new business through Gift Cards.

Boost Revenue

Increase sales with Gift Cards. On average, more than 70% of shoppers spend more than the value of their Gift Card!

Integrate With One of Our Gift Card Partners

Provide your customers a seamless Gift Card experience. With our trusted Gift Card partners, you’ll be able to provide Gift Cards that are easy to purchase, activate, and redeem.

Customer Relationship Management

Deploy a customer engagement strategy powered by your CRM. Capture customer information from your POS and connect regularly to keep your business top of mind.

Deepen Customer Relationships

Capture customers’ information and engage regularly. Utilize a Customer Display System to capture customer emails during a transaction, and employ email marketing to keep your business top of mind.

Grow Your Database of Customers

Add new customers in the Management Console or directly to your POS during transactions.

Update Profiles on the fly

Add details including birthdays, loyalty program details, and even a photo, to keep an accurate view of your customers.

Management Solutions

Inventory Management

Track your inventory in real-time so you know what to reorder and when. Revel updates inventory count for you, sends automatic stock alerts and generates purchase orders so you’re always stocked.

Manage Complex Matrix Inventories

Easily find thousands of items by organizing them in categories. Get granular and display items by size and color in your inventory system.

Stay Ahead with Low- Stock Alerts

Low-Stock alerts keep you one step ahead. Setup alerts to let you know when items are low. Generate purchase orders and automatically send to your vendors.Track past year’s sales numbers so you can get results to further fine tune your inventory and ordering process.

Inventory App

Scan and manage your inventory more efficiently than ever. Use your phone as a handheld barcode scanner and inventory management tool to ensure accurate inventory records. Seamlessly sync activity from the Inventory App to your Management Console.

Product Management & Menu Building

Tailor a menu to reflect your business with Revel’s flexible menus.Categories, subcategories, and products

Allow you to build your menu to your exact specifications.

Pizza tools

Half and half pizzas are an easy order to fill! Utilize our dedicated pizza tools for custom pizza orders.

Recipes and Ingredients

Go deeper and document recipes down to the smallest ingredients.

Modifiers

Allow customers to customize their order based on any number of factors while keeping your menu clean and easy to navigate with Modifiers.

Combos

Offer special discounts on groups of products with Combos.

Ingredient-Level Inventory

Maintain a view of your inventory, down to the ingredient level, in real time. Draw from Revel’s robust reports to make business critical decisions.

Real-time Insight for Your Business

Track every product down to the the ingredient stock level in real-time. Set low-stock alerts and automatically create purchase orders to replenish items as stock dwindles. Keep your stock levels at ideal levels at all times. Maintain confidence that your kitchen will always be stocked with the items you need.

Reduce Food Waste

Identify items that go to waste through inventory waste reporting. Take insights and improve purchase order accuracy to reflect your actual usage.

Get Granular with Prep Inventory Reporting

Maintain detailed records of your ingredients with Prep Inventory. Manage recipes that contain many ingredients, and better track spoilage and made in-house ingredients.

Kitchen Management

Streamline your kitchen processes with tools that connect directly to your POS. Maintain constant communication between front of house and back of house with Revel’s kitchen management tools.

Kitchen Display System (KDS)

Lose paper tickets and display orders as they come in on a Kitchen Display System. Your team will be able to manage orders more efficiently and eliminate any gaps with automatic syncing between your Point of Sale and Kitchen Display System.

Kitchen Printers

A Revel POS integrates seamlessly with a number of kitchen printers to ensure your back of house runs like clockwork. This includes impact printers, designed specifically to handle the heat of the kitchen.

Intelligent Reporting

Utilize inventory and sales reports when making decisions for your kitchen. Ingredient level reporting provides insights to aid in inventory purchases and menu changes.

Employee Management

Manage all aspects of labor operations from a single console. From on-boarding employees to tracking productivity and payroll, streamline your administrative processes and cut down on time spent on administrative paperwork.

Add Employees to Your Team

Add individuals to your Management Console and set key details to get your employees ready to work.

Set Permissions and Roles

Assign roles and permissions to your employees based on function or seniority. Easily make changes to your settings whenever necessary.

Payroll, Simplified

Create and modify schedules for each employee based on forecasted activity. Get the whole picture with views of shifts, hours, and wages. Email schedules directly to employees.

Protect your POS with unique user pass codes and card swipes and enable secure clock in, clock out functionality directly on the Point of Sale.

Save time by automating employee time worked, track over time, modify employee punches and export data to your accounting software of choice.

Reporting & Analytics

Revel’s reporting and analytics suite is designed to give you a complete view of your business. Access real-time insights from anywhere to keep up with inventory, track customer insights, and analyze sales data to guide your business decisions.
 

Sales Reporting

Manage your overhead with COGS and labor reports and be better prepared for future operations. Leverage Product Mix Reports and Hourly Sales Reports to identify your best selling products as well as those that aren’t worth the effort.

Inventory Reporting

Maintain a real-time view of available inventory, and proactively restock inventory to maintain ideal levels.

  • Restaurant  – Identify your most profitable menu items, learn where you can reduce waste, and costs vs. profits on all of your items.
  • Retail  – Make sure you’re always stocked, utilize matrix inventory to make sure the right sizes or varieties are available to your customers.

Labor Reporting

Track employee productivity and measure employee costs against sales revenue. Optimize your labor scheduling to better align with business trends to reduce overspend.  

Make Informed, In-the-Moment Decisions, Even On the Go

Gain total peace of mind when you’re away from your business with real-time, high-level or granular reporting on sales, product performance, labor, and more.

Real-Time Reporting on the Go

With Insights by Revel, you can easily access business-critical data directly from your smartphone. Enjoy peace of mind that business is going as planned, even when you’re not onsite.

Dig Deeper

Get a high-level snapshot or go granular with reporting on sales, product performance, labor, and more. Stay in the Loop with Alerts Set notifications to alert you about employee clock-ins or unapproved overtime, and make scheduling changes right from the app.

Revel Insights

Real-Time Business Data at Your Fingertips

Insights by Revel is the management app that gives you complete control of your business no matter where you are. Manage single or multiple locations from anywhere with real-time reporting from the Revel POS platform right on your mobile device, so you can ensure that business is going as planned.

Access Straight-Forward Data and Rich Visualizations

With easy to understand reporting, achieve a deeper understanding of what’s actually happening in your business day-to-day and identify how it’s trending based on past performance.

View reporting in a graphical format or visual data tables to extract key insights to make informed decisions.

Maintain Complete Control of Your Labor

Labor costs are one of the biggest expenses for any business and failing to monitor consistently can create surprises that impact your bottom line. Ensure that employees show up on time and don’t rack up unapproved overtime with instant notifications. Need more hands on deck to meet demand? Update your schedule right from the app.

Make Informed, In-the-Moment Decisions, Even On the Go

Gain total peace of mind when you’re away from your business with real-time, high-level or granular reporting on sales, product performance, labor, and more.

Make Informed, In-the-Moment Decisions, Even On the Go

Gain total peace of mind when you’re away from your business with real-time, high-level or granular reporting on sales, product performance, labor, and more.

Forecast Future Demand

With the wealth of reporting data at your fingertips, identify actual trends from occasional anomalies and plan future operations based on real business data.

Enterprise Management

Standardize operations across multiple locations and manage your business with Revel’s full suite of Enterprise tools. Control operations across your franchise or business group from one central Management Console.

Centralized Employee Management

Manage and make adjustments to employee scheduling and payroll across all locations through the Management Console.

Maintain Consistent Menus Across Locations

Standardize your menu offerings across all locations and push out your menu from headquarters to every location. Update and send changes to locations in real-time with just a click of a button.

Gain real-time insights

Access detailed reports by location or across multiple locations on order history, sales, summary, product mix, labor forecasting, and more to better understand business performance.

Point of Sales Processes

Table Management

Utilize Revel’s suite of restaurant management tools to provide excellent service – from making a reservation through paying the bill.

Visual Table Layouts

Replicate your restaurant floor plan on your POS for increased efficiency. Assign orders to seats to make meal distribution effortless.

Make Multiple Payments Painless

Split a bill evenly, by item, or manually input bill amounts for each card. Revel allows you to provide your customers flexible payment options.

Go Mobile with Tableside POS ordering

Equip your employees with Mobile Order Takers to improve accuracy and improve customer satisfaction.

Reservation and Waitlist Management

Maintain an accurate view of your restaurant waitlist and reservations.

Keep Service Flowing with Table Timer

Ensure guests don’t experience service gaps from the moment they arrive at their table. Easily identify what stage of service each table is in with color coded timers.

Cash Management

Maintain total control of your cash flow with till management. With rich permission settings and a log that tracks activity, you rest assured that your cash is right where it should be.

Set Alerts and Prompts 

Stay on top of your cash flow with tools that assist in tracking your dollars. Prompt employees to set a starting till when logging in to the POS at the beginning of a shift, and set an alert to notify you when a till reaches a certain amount.

Virtual Tills 

Tie tills to individual employees rather than to a cash box to accurately attribute end of day totals to the right employees.

Delivery Management

Expand your business with Delivery Management tools that enable you to accept, manage, and track delivery orders from your POS.

Optimize Your Operations from Door to Door

Take your business to the next level with Delivery Management fully integrated into Revel’s platform. Track and manage every order in real-time from your POS.

Provide Intelligent Customer Service

Wow your customers with a seamless delivery experience that recognizes return customers and their orders. Create delivery regions and automatically optimize delivery routes to provide realistic delivery windows and efficient service.

Access Data and Analytics in Real-TIme

Keep an eye on your drivers on a virtual map. Monitor their check in and outs, cash on hand, and plotted delivery routes.

Open API

Leverage Revel’s robust network of integration partners or bring your own integrations to enhance your system. From accounting and eCommerce to CRM and workforce management, Revel offers the tools you desire to run your business.

Bring Your Own Integrations

Continue using your favorite tools, with Revel’s open API capabilities you have the ability to integrate software for an even broader range of functionality.

Scale Your Business with Integrations

Continuously maximize your environment as the needs of your business change over time. With unlimited integrations for one flat price, your ROI grows exponentially.

Rely on REST API

Revel’s open, REST API enables your business to operate on your terms, helping to grow your revenue and your business.

Security

Keep your sensitive business data and your customers’ information protected from potential threats with the highest level of PCI-compliant cloud technology, Point-to-Point Encrypted (P2PE) payments, and rich user access controls.

Employee Security

  • Set employee permissions to control access to the Management Console and POS. Easily set up your entire team by defining permissions by user groups or assign specific access by individual.
  • Secure your POS with employee login security. Prevent breaches with PIN numbers that will automatically lock after too many failed attempts  and add an extra layer of protection with personal swipe cards

Secure Your Payments

EMV Compliance

Meet industry standards and have total peace of mind that your business is protected from chargeback liability with Revel’s EMV compliant payment solutions.

Payment Gateways

Securely authorize credit card payments with one of Revel’s integrated payment gateway partners.

Revel Advantage

Accept a wide range of payments types in-store and online. With Revel Advantage’s EMV-ready solution, you can accept credit, debit, mobile, ApplePay, and gift card – and take home more with industry low rates.

Always On Mode

Confidently keep your business running, even if your connection goes down. Revel’s advanced hybrid architecture enables your POS to run uninterrupted offline or on a local network.

Make Your Technology Work for You

Rather than turning away customers, Revel’s hybrid architecture enables your POS system to run offline and process all transactions. Using this built-in feature doesn’t require any additional requirements or costs! Just set your parameters and Always on Mode will kick in when you need it.

Drive Revenue When Others Can’t

Continue to process transactions through internet slowdown or service outages with Always on Mode. Swiped payments taken offline are automatically queued and processed when your connection comes back.

Set Your Limits

Control the number of offline transactions in a day with Always on Mode settings to mitigate the risk of offline transactions.

Hardware Features

Mobile Order Takers

Sell on the go, speed up the order process, and engage your customers. Take orders or process sales from anywhere in your establishment with Revel’s Mobile Order Takers.

Provide Excellent Table Service

Equip your servers with Mobile Order Takers to improve order accuracy and speed up the production process. Keep your staff up to date on menu changes and send orders directly to the kitchen to reduce wait times.

Cut Down Long Lines

Keep the line flowing and never risk losing a sale due to wait times. Have your team jump into action and cut down a line with the help of a Mobile Order Taker.

Meet Your Customers Where They Are

Engage with your customers directly on the sales floor while your customers shop. With a Mobile Order Taker, you can easily and efficiently check out your customer on the spot. Wow your customers and eliminate any service delays that create second thoughts.

Self-Service Kiosk

Speed up service delivery with an intuitive self-service kiosk that will wow your customers. By providing your customers the option of self service, they can confidently skip the line without worrying about order accuracy.

Increase Service Speeds

Enable customers to place their own orders, and speed through peak hour rushes without breaking a sweat or sacrificing customer service. Orders are sent directly to the kitchen, helping to eliminate communication errors and product waste.

Grab More Customers with Grab and Go

Introduce a new stream of revenue and cut down on wait times by introducing a grab and go selection in your restaurant.

Seamless Syncing

Integrate your CRM and loyalty programs seamlessly into your kiosk so customers can earn rewards, quickly view their order history, and easily reorder their favorites.

Financial Tools

Payment Flexibility

Flexibility is key in catering to your customers. Be prepared for split bills, seamless bar tabs, store credit, and more with Revel’s payment features.

Split Bills with Ease

Split a bill evenly, by item, or manually input the dollar amount for each new bill. Offer your customers choice in payment.

Open a Bar Tab Without a Held Card

Provide excellent service with credit card preauthorization, and let your guests easily order another round without requiring them to hand over their card.

Delayed Payments or Front End Payments

Enable your customers to complete transactions in a number of different of ways.

  • Keep House Accounts open for regular customers
  • Provide Store Credit for returns
  • Offer your customers layaway and invoice options

QuickBooks Integration

Monitor business performance, track inventory, and access real-time reports powered by an industry leading partnership. Easily manage your business’ finances and accounting with Revel’s QuickBooks integration.
 

Seamlessly integrate your Intuit QuickBooks software with Revel

  • Automatically transfer POS data to QuickBooks daily for accounting ease.
  • Sync inventory adjustments to QuickBooks easily.
  • Manage employee payroll from QuickBooks based on data tracked in Revel.

Save Hours of Work with Automation

Reduce time spent on manual accounting, automatically sync your POS data to QuickBooks at the close of each day.

Employee Time

Reduce labor costs with employee clock-in and clock-out. Payroll data loads instantly to QuickBooks.

Vendors and Purchases

Sync Vendors’ account and purchase order information for easy bill payment and budgeting.

EMV Compliance

Protect your business and your customers. With Revel’s EMV compliant payment solutions, have peace of mind that your data is secure.

EMV 101

  • EMV (Europay, Mastercard, and Visa) is a global standard for credit card payment processing using cards equipped with computer chips.
  • The US is currently migrating to meet this standard. 95% of cards issued in 2017 have EMV technology.
  • EMV is secure. EMV cards create a unique code for every transaction and are virtually impossible to counterfeit.
The liability now falls on you. Businesses can be found liable for any fraud from an EMV card if you don’t have an EMV-enabled terminal.

Upgrade Your System to Meet Global Standards

To ensure your compliance, Revel offers EMV payment solutions with our integrated payments partner, FreedomPay.